Tue, 19 December 2006 This week is our Christmas episode and we have highlighted two conversations with Malcolm Gladwell. Malcolm Gladwell is a staff writer for The New Yorker, and best-selling author of The Tipping Point: How Little Things Can Make a Big Difference and Blink. In this talk, filmed at TED2004, he explains what every business can learn from spaghetti sauce. This was recorded in Monterey California in February 2004. Malcolm talks about the science of happiness. In the second conversation Malcolm explores why we can't trust people's opinions -- because we don't have the language to express our feelings. He highlights why not listening to customers can be a very good thing. Malcolm is courtesy of Ted and IT Conversations. Music this week is courtesy of Podshow Music at http://music.podshow.com and includes Derek Miller with "We Three Kings", Ayla Brown with "Rocking around the Christmas Tree" and Mario Ajero with "Away in a Manger". Comments[0] |
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