Telephony is inherently a consumer product. Although it is purchased by IT Administration, the ultimate arbiter of how a product is used and successful is how the telephony user gains from the use. This week we cover product design. Don Norman used to be known as a critic of unusable things but now, he says, he has changed. He has transformed himself into an advocate for pleasurable, enjoyable products. Beauty is good, says Norman. Successful products should a pleasure to use, and convey a positive sense of self, of accomplishment, and pride of ownership. In this keynote address, Norman shares work from his latest book, Emotional Design: Why We Love (or Hate) Everyday Things. This is courtesy of OReilly Emerging Technology Conference.

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This weeks episode is a little off the track with some history of Apple Computer.Its early success, stumbling then success again can be traced to the work of a handful of people. Among Steve Jobs and Steve Wozniak is Andy Hertzfeld. Andy was a key member of the original Mac OS development team. Bob Cringley interviews Andy about the early days of Apple, his work on Folklore.org, a site dedicated to the History of Apple and the Valley, open source and many things in between. Thanks go to PBS and NerdTV for this interview. This weeks music is Summertime by Brother Love. This is available from Podshow Music Network.

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This week's show is based around once again the Emerging Telephony Conference from January 2006. The first segment is a forum on digital telephony devices.  Three speakers, Ajay Madhok from Amsoft Systems, Dave Weinstein from Casabi, and Brian McConnel from RadioHandi, discuss how their ideas can revolutionize the way consumers deal with digital telephony devices. This is from IT Conversations.


Music is by Amy Fox from New Jersey. Her song is called "Do it Again" and you can find it on the Podshow Music Network . The link to her website is here.

In the third half of our show we are going to listen to a presentation on Cisco's new Telepresence solutions. This is for you folks that cant sit online and watch the webcast, the highlights are right here in easy iPod format.


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