Gtone Episode 27 - Unified Commmunications Has Failed, What do we do now?

This podcast is a speech from the 2007 Cisco IP Telecommunications Users Group Conference held at the Austin Convention Center Oct 29th through Nov 1st 2007.  The speaker is Greg Royal, CTO of Cistera Networks.

According to a recent CIO Magazine, fully 86% of CIOs knew what Unified Communications was. When asked to explain what Unified Communications was, only a small fraction could actually define it. Greg argues that their is too much preoccupation with personal productivity tools with UC and not enough discussion about team based processes for unified communications. Greg outlines the future of unified communications and a definition that makes sense.